Sales & Service Tip Of The Week

Now we are ready for Step-6, our last “A”, Apply Service – where we follow up.  Service is the key to future relationships and assuring continued success.  In fact, it may be the only difference that sets you apart from your competition.  The more similar your products and services are to competitors, the more different your selling and service should be!  Service builds your reputation and leads to repeat sales to build your business in good times as well as bad.  When does your service begin?  As soon as you greet, Approach or say “hello” to your customers!  It’s the “little things” that customers seem to remember and keep them coming back.  You cannot provide customer satisfaction by “brushing the customer off.”  Appreciate what you sell and appreciate the opportunity to serve.  It’s all about developing customers for life!