Sales & Service Tip Of The Week

“Negative information has twice the impact of positive information on purchasing decisions!”  That’s right!  Did you know that dissatisfied customers tell an average of ten other people about their bad experience, while satisfied customers will tell an average of five people about their positive experience?  Did you know that?  It’s all about choosing your attitude when you show up for work.  Keep your personal problems at home and be positive when interacting with your customers.  Allow your P.R.I.D.E. to shine through along with your willingness to serve and your customers will thank you for it.  Remember, People Really Interested Deliver Excellence.